FAQ

A signed Deposit Agreement and your $1,000 check will reserve the homesite and home design of your choice, locking in current pricing for 7 days

Within 7 days of your $1,000 deposit a contract must be signed and the balance of a $15,000 deposit paid. All structural options must be finalized at this time. Buyers using our Preferred Lender may choose to include the full amount of their structural options in their mortgage. Cash buyers and those using other lenders may choose to pay for the structural options in full or make a 30% down payment when the contract is signed, with the balance due at settlement.

If you wish to consider an option or change to the house plans that is not included in our Options Manual, after deposit but prior to signing a contract, your Sales Professional will determine whether we can make the changes you request. If so, we will complete a Custom Price Request Form and obtain a price for you. If you decide to purchase custom changes, you will be required to sign a Custom Work Authorization and pay the amount in full.

You should consider whether you wish to request custom changes before your contract signing appointment. Requests made after signing may be impossible to fulfill. There will be a minimum additional $300 administrative fee per change for any requests made after signing.

For complete information regarding custom changes, please consult with your Sales Professional prior to signing your contract.You should consider whether you wish to request custom changes before your contract signing appointment. Requests made after signing may be impossible to fulfill. There will be a minimum additional $300 administrative fee per change for any requests made after signing.

For complete information regarding custom changes, please consult with your Sales Professional prior to signing your contract.

For complete information regarding custom changes, please consult with your Sales Professional prior to signing your contract.

 You will be contacted by our Design Center Coordinator within a day or two of contract signing to set an appointment. All selections must be completed within 10 days of contract signing. Buyers using our Preferred Lender may choose to include the full amount of these interior selections in their mortgage proceeds. Cash buyers and those using other lenders may pay for their selections in full or make a 30% downpayment at selection, with the balance due at settlement. Any payments due for interior selections must be paid at the time of selection.

Our innovative Customer 1st Program gives you three separate opportunities to tour your home. Please see your Sales Professional for details.

Your Sales Professional is ready to assist you with any questions. If they cannot answer them directly, they will contact the appropriate person and get back to you promptly.

In order to help you envision how you might wish to personalize your home, most of our model homes are enhanced with numerous upgrades, options and even designer items and built-ins that are not offered by the builder. Please refer to the Standard Features List included in your brochure or ask your Sales Professional and/or Design Center Coordinator what is included in your home

 Insurance regulations and building permit restrictions prohibit this. Neither our employees nor subcontractors are permitted to contract with you individually for such work (with the exception of our security system installer.)

If you want something included in your home while it is under construction, consult with your Sales Professional. If we don't offer what you are looking for, we may be able to price it on a custom basis, but please refer to the questions above as to timing and pricing so you are not disappointed.

There are many good reasons for using our Preferred Lenders. Please see the Get Qualified section above for complete details.